Cali Pet Returns & Refunds

Return & Refund Policy

Thanks for shopping at Cali Pet! If you are not entirely satisfied with your purchase, we're here to help.

Returns You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging and you must include your order number.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 1-4 business days, depending on your card issuer's policies.